If you are a current or former DSL customer of AT&T (or a related affiliate) and you paid for DSL service between March 31, 1994 and January 27, 2012, take note: You may be able to benefit from a class action lawsuit settlement with the communications giant…but you must respond soon!

The nationwide class action lawsuit (actually, a merger of two such suits) alleged that AT&T failed to deliver promised DSL service speeds to customers.  AT&T “strongly denied” any allegations of wrongdoing, but agreed to settle “to avoid the burden and cost of further litigation.”

The deadline to opt-out of the class action lawsuit expired almost two years ago, so at this point, “class members” can either submit claims (and possibly receive a portion of the settlement) or do nothing (and receive nothing — while still being required to honor the settlement by not suing in the future).

Class members have until May 31, 2012 to submit settlement claims (the high-level details of which follow):

  • If AT&T’s records show that, for one or more months, the speed of your DSL Service was limited to a rate below the maximum rate for the plan you purchased, you may be eligible to receive $2.90 for each such month.
  • If AT&T’s records show that, for one or more months, your DSL Service may have performed at speeds lower than certain speed thresholds specified in the settlement, you may be eligible to receive $2.00 for each such month.
  • If AT&T’s records show that your DSL Service fell into both of the categories above for one or more months, you may be eligible to receive $2.90 for each such month.
  • If AT&T’s Records do not indicate that you fall into one of the categories above, but you believe that your DSL Service has not performed at satisfactory speeds, you may still be eligible for a one-time payment of $2.00.
  • A settlement fund (approximately $2,000,000) will be divided among class members submitting valid claims.

Note that class members in Arkansas, Kansas, Missouri, Oklahoma and Texas will be subject to different settlement terms.  Full details can be found here:

https://dslspeedsettlement.com/

If you think you might be eligible to participate in this settlement, Island Technologies recommends you submit a claim (one per each DSL telephone number)…if you have any questions, give our Tech Support department a ring at (818) 832-2310.

 

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